How do I receive a Sportscraft Birthday Gift?
Simply sign up as a Sportscraft VIP using a valid email address and your date of birth.
What are the Terms & Conditions of my Birthday Gift?
This voucher is valid for one transaction and must be used in one transaction. This voucher is valid at Sportscraft free-standing stores and the Sportscraft online store – it excludes Sportscraft clearance stores and David Jones. It cannot be used in conjunction with any other voucher. It cannot be replaced, refunded or redeemed if lost or stolen. This voucher is not redeemable for cash and cannot be used to pay for gift cards.
How do I redeem my Birthday Gift online?
To redeem your birthday gift at the Sportscraft online store (www.sportscraft.com.au), simply log in as a VIP using your email address and password. Enter your gift certificate number and PIN at Step 3 of the checkout.
As vouchers are classed as a payment term the amount of the voucher will not reduce the total value of your order.
However, once you submit the order you will be provided a breakdown of the voucher amount and what has been debited from your credit card (value of the order minus the voucher amount).
How do I redeem my Birthday Gift in-store?
To redeem your birthday gift at a Sportscraft free-standing store, simply present your email along with your VIP member number to the staff member.
Can I redeem my Birthday Gift in David Jones or Clearance Store?
Your birthday gift is valid only at the Sportscraft Online Store and Sportscraft Free-stand stores. It is not valid at David Jones or Clearance stores.
I didn't receive my Birthday Gift
To receive notification of your Birthday Gift, please ensure you have provided a valid email address, your date of birth is correct and you are opted in to receive emails.
To check your details log in online, select 'My Account' and 'Edit Details'.
If you are shopping in-store, ask one of our friendly staff members to look up your account using your name and email address.
Still need help?
Live Chat with us Online
Email us: email@example.com
Call us at 1800 002 477 (AU) or 0800 467 004 (NZ)