Orders & Payment

Existing orders

• How can I get a tax invoice?
• Can I change or cancel my order?
• Can I change the address on my order?
• I am missing some items from my order
• I received something in poor condition
• I received something I didn't order

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Placing an order

• How do I add my purchased to my account if the staff instore did not take my details?
• How do I know if something is on Final Sale?
• Check-out support
• What are your official stockists?
• International Orders
• How do I check-out as a Guest

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Payment options

• Can I accumulate rewards at Myer and David Jones? Can I use my rewards at a concession store?
• What forms of payment do you accept?
• How do I use a Promotion Code?
• Gift Card Terms & Conditions

Other order types

• Can I accumulate rewards at Myer and David Jones? Can I use my rewards at a concession store?
• Click & Collect
• Store to Door