Our warehouse is based in Melbourne and our teams are strictly following Covid-19 safety guidelines. We are ensuring that once placed, your orders will leave the warehouse as soon as possible.
We have been advised by our delivery partner Australia Post, of delays within their delivery network due to the increase in demand, a reduction in air freight capacity, and health and safety measures such as social distancing at their facilities. This could mean that your order can take up to 10 business days to be delivered after dispatch. At this time express delivery is unavailable due to delays within the Australia Post delivery network. Australia Post will no longer require signatures for contact-free delivery.
Please allow for up to 10 business days for your order to be delivered after you receive your order dispatch email. We greatly appreciate your understanding and patience for the extended delivery times.
The best way to track your deliveries is through Australia Post’s mobile app. Get expected delivery dates, localised service updates and stay notified if things change.
You can also track your parcels on auspost.com.au by using the tracking tool.