How do I make sure my VIP details are up to date?
When logged into your account, navigate to 'My Account' > 'Edit Details'.
Keeping your details up to date will ensure you receive your VIP benefits.
- Phone Number
If you are in store, ask a staff member to help update your details for you.
I forgot my password
Simply click on the VIP Login icon and 'Reset password'. You will be redirected to a page to 'Set your password'. Follow the prompts to reset your password and log in.
Still need help?
Live Chat with us Online
Email us: firstname.lastname@example.org
Call us at 1800 002 477 (AU) or 0800 467 004 (NZ)