To ensure we can get your order to you as soon as possible, we are unable to amend or cancel orders once they have been placed.
Once you receive an email confirming your order has been dispatched, you can redirect your parcel through MyPost. Alternatively, you can reach out to our Customer Care team to contact the courier on your behalf.
Please note our courier partners will make every effort to redirect your parcel, but it is not guaranteed.
Amend size, colour, or quantity
Unfortunately, we are unable to make any changes to the size, colour, or quantity of your order. Please refer to our Refund policy for assistance with correcting your order, once it arrives.
Change name, email, or phone number
We are unable to make any changes to these details once the order has been placed. Please contact the Customer Care team for any concerns.
Still need help?
Live Chat with us Online
Email us: firstname.lastname@example.org
Call us at 1800 002 477 (AU) or 0800 467 004 (NZ)