2 Easy Ways To Return
Return or exchange for free in store (excludes David Jones and Ballantynes):
- Take your item(s) to your nearest Sportscraft freestanding store. To find your nearest store visit our Store Finder.
- To return or exchange in store, please ensure you have your order confirmation email to hand.
Easy Returns via Australia Post:
- Follow your instructions on your easy return label included in your package and simply apply the label to your parcel for drop off at your nearest Australia Post box or Australia Post Office. Please keep a record of your tracking number as proof of sending.
- In your return parcel please include your original Packing List from your order and complete the return form advising us of which items you are returning and the reason code.
We will process your refund within 3-5 days of receiving the package, excluding the easy return postage cost ($6.99). Please note due to Covid-19, Australia Post has advised return parcels may experience delays.
New Zealand Customers:
Return or exchange in your nearest freestanding store (excludes David Jones and Ballantynes).
Can't make it in store? Please post your return back to:
ATTN: ONLINE RETURN
Level 2. Shop S802 Westfield St Luke's
80 St Luke's Rd, Mount Albert