If you are not entirely happy with your product purchased in-store or online, you can return your purchase to any of our freestanding stores (excluding David Jones and Clearance stores) within 21 days of receiving your purchase. This is subject to our Return Policy and your consumer guarantees. More information on this can be found here.
Please use the below checklist before returning products to our freestanding stores:
- Product was purchased in our freestanding store or our online store.
- Product is unworn, unwashed, unaltered, and unused, in its original condition with all tags intact.
- Proof of purchase is present and will be provided along with the returned product.
- Afterpay, Paypal & Klarna purchases are valid for refund only.
Please note that Sportscraft purchases in a David Jones store or David Jones online are subject to David Jones’ refund policies and procedures.
You can find your nearest store location here
Still need help?
Live Chat with us Online
Email us: email@example.com
Call us at 1800 002 477 (AU) or 0800 467 004 (NZ)